Nearly of the time, your DualShock four controller probably works fine. But when your PlayStation four controller isn't responding or disconnects randomly, information technology's frustrating.

Let's look at fixes for when your PS4 controller is not working, so y'all can go back to playing.

PS4 Controller Won't Connect or Pair

Commonly, when yous press the PS Button on your controller, information technology should turn on and connect to your system. Even so, when it's not connecting, you'll instead see the light bar on your controller wink for a chip, so turn off.

PS4 Controller Light Flashing

This often happens if you've used your DualShock four with some other console, since the PS4 controller tries to connect to the concluding device y'all used it with. For example, if you lot pair your PS4 controller with your PC or a friend's console, it will remember that device and try to connect to it the adjacent time y'all turn the controller on.

In these cases, you'll need to re-pair your DualShock 4 with your own PS4. To do this, connect your controller to your PS4 using a micro-USB cable. Make sure y'all're using a high-quality cable that you know works properly.

In one case they're physically connected, press the PS Button on your controller for a moment, and its light should flash briefly before turning blueish (or another solid color if you lot already have a controller connected). This signifies that your PS4 controller has paired and connected successfully.

If you have your DualShock 4 paired with some other nearby device, similar your phone or a PlayStation 5, trying to re-pair information technology to your PS4 may plough on the other device and connect the controller to it. You should thus turn off and unplug whatever other device your DualShock 4 is paired to get-go.

After you re-pair your controller, yous can disconnect the USB cable and apply your controller wirelessly as normal. Your PS4 will recall information technology until you pair the controller with another device in the future, and so it should auto-connect as presently equally yous press the PS Button.

Keep in mind that the maximum number of DualShock 4 controllers you can take continued to the PS4 at one time is four. If you already accept 4 controllers connected, you'll need to disconnect i to brand room for more than.

PS4 Two Controllers

PS4 Controller Keeps Disconnecting

If your DualShock 4 disconnects randomly while playing, there are a couple of remedies y'all tin try.

Beginning, make sure your controller battery is charged. It sounds simple, but if the battery in your controller is almost dead, it may disconnect. To check your controller battery life, hold the PS Push to bring up the Quick Menu on the left side of the screen. You'll run into a controller icon with battery life displayed at the bottom.

PS4 Quick Menu Battery Level

Plug your controller into your PS4 and visit the Quick Menu once more to make sure you see the battery charging animation. After your controller charges for some time, try using it every bit normal.

If the bombardment wasn't causing your PS4 controller event, brand certain you aren't trying to use your controller likewise far away from your organization. The typical range for Bluetooth is around xxx anxiety; depending on your setup, yous may be able to utilise your controller further than this, or be restricted to using information technology closer.

Speaking of this, you should try to minimize interference betwixt your controller and panel. Remove any metal objects betwixt the two, like shelving or laptops, that could inhibit the bespeak. You should as well take your PS4 out of enclosed spaces, if applicable, for ameliorate signal manual and reception.

Finally, remember that the PS4 has a setting that turns off controllers afterwards they're idle for some time. If you don't want your PS4 controller to turn off when you're watching media apps like YouTube, become to Settings > Ability Save Settings > Prepare Fourth dimension Until Controllers Plough Off and cull Never. Note that this will use up the controller battery fifty-fifty while you're idle.

PS4 Never Turn Off Controller

General Fixes When Your PS4 Controller Isn't Working

We've looked at specific fixes for a few mutual DualShock 4 problems to a higher place. Next, let'south await at more general solutions for problems with PS4 controllers. Walk through these if your PS4 controller is still non responding.

1. Restart Your Panel

While most controller issues stem from the controller itself, there's a chance that your PS4 is what'south having the trouble. To rule this out, you should restart your console before troubleshooting further.

If your controller is working enough to access menus, hold the PS Push button to open the Quick Menu, then go to Ability > Restart PS4 to reboot your arrangement.

turn off ps4 quick menu

In case your controller isn't cooperating, press and hold the Power push button on your PS4 console until you lot hear two beeps. This will fully shut it downwardly—once it'south powered off (with no lights on the front), printing the Power button again to turn it back on. If yous see an orange light, your system went into Residual Mode, which isn't a full shutdown.

Effort using your controller once again afterwards a reboot (connecting it via a USB cable if needed) and see if that helps.

2. Forget and Re-Pair Your PS4 Controller

If you have a second PS4 controller (or a PS Motility controller for PS VR), y'all tin can use that to admission a menu that lets you lot delete the controller having an issue. Caput to Settings > Devices > Bluetooth Devices and select the DualShock 4 entry—it'due south the one that does not have a dark-green light side by side to it.

PS4 Forget Devices

On the resulting menu, press the Options push on your controller and choose Forget Device. This will cause your PS4 to remove information technology from retentiveness so you lot have to re-pair it again.

This is a good time to try a slightly different pairing method: having your PS4 controller re-pair at startup. To practise this, fully plough off your PS4 (as explained earlier). One time information technology'south shut downwardly, connect the problematic controller to your console with a USB cable. Hit the PS Push on the controller to hopefully plow on and pair your controller in ane process.

If this doesn't work, turn your PS4 dorsum on and attempt pairing it the normal way, as higher up.

3. Hard Reset Your PS4 Controller

If removing and re-pairing the controller didn't work, you lot can next endeavor the full reset procedure for the DualShock 4. You lot'll need a pocket-sized pointed object, like a aptitude paper clip or a SIM card ejection tool, to practice this.

Fully plow off your PS4, so flip your controller over. You'll see a pocket-size pigsty next to the spiral by the L2 button (on the right side of the controller when flipped over). Use your pointed tool to press and agree the push button inside this hole for roughly five seconds.

PS4 Controller Reset Pinhole

Once you've done this, connect your controller to your PS4 once again via USB cablevision and see if it pairs successfully.

4. Try Connecting the PS4 Controller Elsewhere

At this betoken, if y'all haven't already, yous should attempt connecting the PS4 controller that's having problems with some other device. If you accept similar problems on a friend's PS4, your PC, or a smartphone, then your controller is likely faulty.

Information technology's too a good idea to try using another PS4 controller with your console, if possible. If you infringe a friend's DualShock iv that you know works properly and detect that it has issues with your system, something is probably wrong with your PS4's wireless connectivity.

5. Employ the Controller in Wired Mode

Before you give up on your PS4 controller, you should attempt playing with it permanently connected via a USB cable. All the same, keep in mind that this but works for the revised model of PS4 controllers. You'll know you have this model if the light bar is visible within the touchpad on the front of your controller. If not, you have an older controller and tin can't force wired communication.

To forcefulness your PS4 to connect controllers over USB with a uniform DualShock 4, head to Settings > Devices > Controllers > Communication Method and choose Employ USB Cablevision. This will forbid the DualShock iv from using Bluetooth, even when connected via USB.

PS4 Use USB Cable Communication

If this works, you lot should get a long USB cable so you lot can still enjoy gaming from the couch even when wired in. Ailun'southward three-pack of 10-human foot micro-USB cables is a good cost-effective selection.

DualShock four Hardware Prepare Options

Like nigh hardware, DualShock 4 controllers have a one-year warranty. If y'all bought your PS4 controller within the last year and it's yet non working later on all the higher up tips, you should visit PlayStation's Prepare & Supersede page to put in a request for repair on your controller.

Otherwise, you can attempt hardware fixes on your own by opening your controller. Just depending on the specific issue, this may be difficult or impossible. We recommend speaking to a local repair technician if you don't feel comfortable with doing this yourself.

PS4 Controller Issues, Patched Up

Now you know how to prepare the near common PS4 controller issues. More specific bug, such equally a button that stops working, unfortunately autumn under the hardware fix solutions mentioned higher up. You may be able to set pocket-size bug past following YouTube tutorials, but be careful not to further damage your controller in the procedure.

Hopefully, your DualShock 4 issue was easy to fix. But if non, and you need to option upward a new PS4 controller, yous have plenty of great options.

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